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Users with appropriate security rights can create and send trade-related messages (both mail and discrepancy responses) through the Messages area of the system. You can either create a new message or create a discrepancy response.
To create a new message:
Press the Messages navigation button from any page displaying the navigation bar.
The Messages area displays with the Mail page active.
Press Create a New Message.
The Mail Message page displays.
Enter or search for an instrument ID to reference on the message, complete the Subject field, and then enter the text of your message in the Message text area.
When you are finished entering the text of the new message, you can route the message to another user (Route button, save the message as a draft (Save as Draft & Close button) or send the message to the bank (Send to Bank button) using the action buttons at the bottom of the Mail Message page. You can also cancel the new message (Cancel New Message button).
The Mail page redisplays and the message you created appears on one of the Mail folders, as follows:
If you routed the message to another user, the message is stored in the Drafts folder and also appears in the Messages summary on the user's Home page.
if you saved the message as a draft, the message is in the Drafts folder.
If you sent the new message to the bank, the message is stored in the Sent to Bank folder.
Press the Messages navigation button from any page displaying the navigation bar.
The Messages area displays with the Mail page active.
In the Inbox folder of the Mail page, click on the link for the discrepancy notice for which you want to create a discrepancy response. The subject of discrepancy notices begins with the text Discrepancy Notice: followed by the ID and type of the related instrument. For example a subject line for a discrepancy notice in the Inbox folder might read Discrepancy Notice: ILC0200001CGW Import LC.
The Mail Message page displays containing the discrepancy notice you selected.
Review the text in the discrepancy notice. If applicable, links to electronic images of documents related to the discrepancy notice are included in the Related Documents section. To view one of the documents, click on a document link to view it in the Document View page.
Return to the discrepancy notice from the Document View page by pressing Close.
The Mail Message page redisplays.
Press Reply to Bank to start the discrepancy response.
Depending on the type of instrument for the discrepancy notice, one of the following discrepancy response pages appears:
Specify and enter the information on the discrepancy response page, then press one of the action buttons to process the discrepancy response transaction.
Note: After a discrepancy response transaction is created, it needs to be verified and authorised in the same manner as a normal transaction.