Locked Out Users Listing

The Locked Out Users Listing displays all admin and corporate customer users who are currently locked out of the system. A user account becomes locked when the allowed number of unsuccessful login attempts (as defined in the Corporate Customer Detail Page) is exceeded. Once a user account is locked, it must be reset by an admin user with the appropriate security right to view and maintain Locked Out Users (as defined in the Admin Security Profile Detail Page).

The fields and controls specific to this page are described below.

Field/Control Description

User ID

Column displaying the user ID for each user displayed in the listing page. By default, the user listing is sorted by the User ID column; click on any other column heading to sort by that column.

Last Name

Column displaying the last name for each user in the listing.

First Name

Column displaying the first name for each user in the listing.

Organisation

Column displaying the organisation to which the admin or corporate customer user is assigned.

Invalid Logins

Column displaying the number of invalid login attempts made by the user before the account was locked.

Reset Selected Locked Out User

Selecting a locked out user in the listing and pressing this button displays the Reset User Account Page, where the admin user can elect to reset the user's password and/or the user's count of unsuccessful login attempts.

This button only appears if the admin user has the ability to maintain locked out users, as defined in the Admin Security Profile Detail Page.

 
Related Topics

Organisations Overview

Admin User Detail Page

Reset User Account Page

Corporate Customer Detail Page